When can I return my order?

If you are reading this section, something has gone wrong. We are sorry to hear that you want to return your order.

You can return the order at any time but you must take into account that you have to communicate it, at the latest within 14 days after receiving the order.

Once this period of time has passed, the order cannot be returned without any apparent reason for failure or incident.


Still need help? Create a support request with our customer service team and we'd be happy to help.