You may cancel your order if it has not yet been processed, once the order is processed, you must wait for it to be delivered by the transport company and contact us again so we can tell you the steps to follow. Once the order arrives to our facilities, the corresponding refund will be made.
We process all orders as soon as possible so that you receive it as soon as possible, so we advise you to make the cancellation on the same day you make the purchase.
If you wish to cancel your order, you can do so by contacting us by phone, email, or chat.
Still need help? Create a support request with our customer service team and we'd be happy to help.